Terms and Conditions
The terms that apply when you browse the WillowMed website or contact us through it.
This website is operated by Dr Oosthuizen & Steyn Inc, trading as WillowMed (Practice No. 1272772), a general practice in Frankfort, Free State. It provides general information about the practice, its services and common health topics, and a way to get in touch with the practice.
Content on this website — including the health library — is general and educational. It is not medical advice, diagnosis or treatment, and it does not create a doctor–patient relationship. Please read our medical disclaimer for more detail.
Submitting the enquiry form or sending a WhatsApp message does not confirm an appointment. An appointment is only confirmed once the practice has responded and agreed a date and time with you. Please do not use the website for emergencies — in an emergency, call the emergency services or go to your nearest casualty department.
We take care to keep the information on this website accurate and up to date, but we cannot guarantee that it is complete, current or free of errors. Practice details such as opening hours may change; please confirm with reception if something matters to your visit.
This website links to external services such as Google Maps, WhatsApp and Google reviews. We are not responsible for the content, availability or privacy practices of external websites.
You agree not to misuse this website: do not send unlawful, offensive or misleading messages through the enquiry form, attempt to interfere with the website's operation, or scrape or reproduce its content without permission.
The text, design and imagery on this website belong to the practice or are used with permission. You may read and share links to the site, but you may not copy or reuse its content for commercial purposes without written consent.
To the extent permitted by law, the practice is not liable for any loss arising from your use of, or inability to use, this website, or from reliance on general information published here.
We may update these terms from time to time. The version published on this page is the version that applies. Continued use of the website after a change means you accept the updated terms.
Questions about these terms: reach us on 058 813 2777 or at clinical@willowmed.co.za.
Last reviewed: 12 September 2026. Dr Oosthuizen & Steyn Inc.